About Basiclifebasics

Professional window cleaning services in London since 2012

Professional window cleaning team

Our Story

Basiclifebasics was established in 2012 by two experienced window cleaners who recognised a gap in the London market for reliable, thorough cleaning services. Starting with a single van and basic equipment, we focused on delivering consistent results for residential clients in South London.

Over the past 11 years, we have expanded our operations to cover all London boroughs, serving over 3,000 properties annually. Our team has grown to 18 trained technicians, and we now handle both residential and commercial projects, from terraced houses to office buildings up to 15 storeys.

Window cleaning equipment and techniques

Our Approach

We use purified water systems that remove minerals and impurities, ensuring streak-free results without chemical cleaners. This method is effective for most residential windows and environmentally responsible. For commercial properties, we employ rope access techniques certified by IRATA, allowing us to reach difficult areas safely.

Each project begins with a site assessment where we identify specific requirements, access points, and potential challenges. Our technicians carry public liability insurance up to £5 million and follow Health and Safety Executive guidelines for working at height.

Mission and Vision

Our mission is straightforward: provide thorough window cleaning that meets agreed schedules and budgets. We aim to be the first choice for property managers and homeowners in London who need dependable service without unnecessary complications.

Looking ahead, we plan to expand our commercial division and introduce maintenance contracts for larger properties. We are investing in training programmes to develop specialist skills within our team, particularly for heritage buildings and conservation areas where traditional methods are required.

Core Values

Reliability

We arrive on scheduled dates and complete work within agreed timeframes. Our punctuality rate stands at 96% across all bookings in 2023.

Transparency

Pricing is provided upfront with no hidden charges. We explain our methods and answer questions about equipment or techniques used.

Safety

All technicians complete annual safety training and use equipment inspected every six months. We maintain comprehensive risk assessments for each site.

Skill Development

Team members receive ongoing training in new cleaning technologies and safety protocols. We support professional certifications relevant to the industry.

Our Experience

11
Years Operating
3,000+
Properties Annually
18
Trained Technicians
96%
Punctuality Rate

Our Recent Projects

We take pride in delivering spotless results for homes and businesses across London. Each project showcases our commitment to quality and attention to detail.

Victorian townhouse window cleaning in Chelsea
Residential

Victorian Townhouse in Chelsea

Complete exterior and interior cleaning for a five-storey Victorian property with original sash windows and decorative glass panels.

Office building window cleaning in Canary Wharf
Commercial

Office Complex in Canary Wharf

Monthly maintenance contract for a 12-storey office building with over 800 windows, completed during off-peak hours to minimize disruption.

Luxury apartment building window cleaning
High-Rise

Luxury Apartments in Battersea

Specialized rope access cleaning for a 28-storey residential tower with floor-to-ceiling glass facades and balcony doors.

Retail storefront window cleaning in Oxford Street
Commercial

Retail Storefront on Oxford Street

Weekly cleaning service for a flagship retail store featuring large display windows and glass entrance doors, maintaining pristine presentation.

Modern house window cleaning in Hampstead
Residential

Contemporary Home in Hampstead

Bi-annual deep clean for a modern property with extensive glazing, including skylights, glass extensions, and bifold doors.

Restaurant window cleaning in Covent Garden
Commercial

Restaurant in Covent Garden

Fortnightly service for a busy restaurant with street-facing windows and glass partitions, ensuring spotless views for diners.

Why Choose Our Window Cleaning Service

We combine skilled technicians, proven methods, and attention to detail to deliver spotless results for residential and commercial properties across London.

Fully Insured Operations

Our team carries comprehensive liability insurance up to £5 million, protecting your property during every cleaning session. All equipment meets British safety standards, and our technicians hold valid certifications for working at height. You receive documented proof of coverage before we begin.

Pure Water Technology

We use deionised water filtration systems that remove minerals and impurities, leaving windows streak-free without chemicals. This method extends the cleanliness of your glass by preventing residue buildup. Our 4-stage purification process achieves 0 parts per million dissolved solids for superior results.

Vetted Specialists

Each team member undergoes DBS background checks and completes 40 hours of training in cleaning techniques and customer service. Our staff averages 6 years of experience in the industry. Regular performance reviews and ongoing education ensure consistent quality across all projects.

Flexible Scheduling

Book appointments from 9:00 to 18:00 on weekdays or Saturday mornings to fit your routine. We offer one-time deep cleans, monthly maintenance plans, and quarterly commercial contracts. Same-day service available for urgent requests in central London postcodes, subject to availability.

Modern Equipment

Our carbon fibre poles extend up to 65 feet, allowing safe ground-level cleaning of high windows without scaffolding. We maintain a fleet of specialised vehicles equipped with 650-litre water tanks and power generators. All tools are serviced monthly and replaced according to manufacturer specifications.

Transparent Pricing

Receive detailed quotes listing per-window costs, access fees, and any additional services before work begins. No hidden charges or surprise invoices. We accept bank transfers, card payments, and offer 5% discounts on annual contracts. Prices remain fixed for the contract duration regardless of market changes.

Satisfaction Guarantee

If you notice any missed spots or streaks within 48 hours of cleaning, we return at no extra cost to address the issue. Our quality control checklist covers frames, sills, and glass surfaces. Over 94% of clients rate our service as excellent based on independent reviews collected since 2019.

Our Track Record

Numbers that reflect our commitment to delivering exceptional window cleaning services across London. Every figure represents real projects, satisfied clients, and measurable results achieved through dedicated work.

6 Years of Experience serving London since 2018
340+ Completed Projects averaging 57 annually
280+ Satisfied Clients residential and commercial
94% Client Satisfaction based on 263 reviews
9 Trained Specialists certified and insured
12,500+ Windows Cleaned in 2024 alone
78% Repeat Customers return for regular service
24 Average Response Time hours for booking
18 London Boroughs regular service coverage
£5M Insurance Coverage public liability protection
100% Purified Water System eco-friendly cleaning
4 Industry Certifications safety and quality standards
45% Growth in 2024 year-on-year increase
15+ Equipment Types for different window types
98% On-Time Arrival punctuality record
4.8 Average Rating out of 5 stars